Privacy policy

At SoftShopWellness, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping and billing address
• Payment Information: Payment details are securely processed by third-party payment providers
• Technical Information: IP address, browser type, device details
• Usage Data: Pages visited, time spent, and interactions on the website

2. How We Use Your Information

• To process and deliver your orders
• To communicate order updates and customer support
• To improve our website and services
• To send promotional emails (only with your consent)

3. Sharing of Information

We do not sell or rent your personal data. Your information may be shared with:

• Payment gateway providers
• Shipping and logistics partners
• Legal authorities if required by law

4. Data Security

We take appropriate security measures to protect your data from unauthorized access, misuse, or disclosure.

5. Cookies

Our website may use cookies to enhance your browsing experience and analyze website traffic.

6. Your Rights

You have the right to access, update, or delete your personal data by contacting us.

7. Contact Information

• Email: softshopwellness@gmail.com
• Phone: 8285775544