Shipping policy

At SoftShopWellness, we aim to provide reliable and timely delivery of your orders.

1. Order Processing

  • Orders are processed within 1-3 business days
  • Orders are not processed on Sundays or public holidays

2. Shipping Timeline

  • Estimated delivery time: 5-7 business days
  • Delivery timelines may vary depending on location

3. Shipping Charges

  • Shipping charges will be calculated at checkout
  • Free shipping may be offered on selected orders or promotions

4. Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS.

5. Delays

Delivery delays may occur due to unforeseen circumstances such as weather conditions, logistics issues, or high demand periods.

6. Incorrect Address

SoftShopWellness is not responsible for delays or losses due to incorrect shipping information provided by the customer.

7. Contact Information

  • Email: softshopwellness@gmail.com
  • Phone: 8285775544